The Fine Print.
We read the manuals — including the legal ones. Here's what we collect, how we use it, and the terms behind rtfmit.com.
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RTFM IT Services LLC
What's On This Page
Jump to the policy you need — or read on for the whole thing.
Privacy Policy
What personal information we collect, how we use it, and who we share it with.
SMS Terms
What text messages you'll get from us, message frequency, and how to opt out.
Terms of Use
The rules for using rtfmit.com, intellectual property, and limitation of liability.
Disclaimer
Limits on warranties, advice, and reliance on the content of this website.
Privacy Policy
Effective Date: May 29, 2026
RTFM IT Services LLC ("RTFM IT," "we," "us," or "our") operates rtfmit.com. This Privacy Policy explains what personal information we collect, how we use it, and who we share it with.
Information We Collect
Information you provide voluntarily. When you contact us by email, phone, or SMS text message, we receive whatever information you choose to share — such as your name, email address, phone number, and the details of your inquiry. We use this only to respond to your message and discuss potential services.
Google Fonts. This site loads typefaces from the Google Fonts API (fonts.googleapis.com). When your browser fetches those files, your IP address is transmitted to Google's servers. We do not control how Google handles that data; please review Google's Privacy Policy for details.
No other data collection. We do not use analytics, advertising networks, tracking pixels, or session-recording tools. We do not set cookies on your device.
How We Use Your Information
Contact information — including phone numbers collected for SMS or voice communication — is used solely to respond to your inquiry and, where a service engagement follows, to perform and administer those services. We do not use your information for unsolicited marketing.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our business (such as our phone and messaging platform), strictly to deliver the services you requested. Those providers are contractually prohibited from using your information for any other purpose.
SMS consent and phone numbers collected for SMS purposes are never shared with third parties or affiliates.
Data Retention
We retain contact information for as long as reasonably necessary to address your inquiry or manage an ongoing service relationship, and for any period required by applicable law.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data — including the right to access, correct, or request deletion of information we hold about you. To exercise any of these rights, contact us at [loading].
Changes to This Policy
We may update this policy from time to time. The "Effective Date" at the top of this section will reflect any changes. Continued use of the site after a change constitutes acceptance of the updated policy.
Contact
RTFM IT Services LLC
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(303) 381-3064
SMS Terms & Conditions
Effective Date: May 29, 2026
By opting into SMS messaging from RTFM IT Services LLC — whether through a web form, phone call, or other medium — you agree to receive text messages from us at the phone number you provided.
Types of Messages
You may receive SMS messages from RTFM IT Services LLC for any of the following purposes:
- Responses to inquiries and general business communications
- Appointment scheduling, confirmations, and reminders
- Support ticket updates and status notifications
- Service outage, maintenance, or incident alerts
- Account and billing notifications
Message Frequency
Message frequency varies depending on your interactions with us and the nature of your service engagement.
Rates
Message and data rates may apply. Check with your mobile carrier if you are unsure about your plan's messaging rates.
Opt Out
To opt out of SMS messages at any time, reply STOP to any message we send. You will receive a confirmation and no further messages will be sent, except as required by law.
Help
For assistance, reply HELP to any message or visit us at rtfmit.com.
Privacy & Data Sharing
SMS consent and phone numbers collected for SMS purposes are never shared with third parties or affiliates. See our full Privacy Policy for details on how we handle your personal information.
Additional Resources
Privacy Policy: rtfmit.com/legal
Terms of Use: rtfmit.com/legal
Terms of Use
Effective Date: May 29, 2026
By accessing rtfmit.com, you agree to these Terms of Use. If you do not agree, please do not use the site.
Permitted Use
This website is provided for informational purposes about RTFM IT Services LLC and the services we offer. You may use this site for lawful purposes only. You may not:
- Use this site in any way that violates applicable federal, state, or local laws or regulations
- Attempt to gain unauthorized access to any part of the site or related systems
- Scrape, crawl, or harvest site content for commercial purposes without our prior written consent
- Transmit any malicious code, viruses, or other harmful content
No Service Guarantee
The content on this site describes services that RTFM IT Services LLC generally offers. It does not constitute a guarantee of availability, pricing, timelines, or outcomes. Actual services are provided under separate written agreements negotiated with each client.
Intellectual Property
All content on this site — including text, graphics, logos, and images — is the property of RTFM IT Services LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from site content without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, RTFM IT Services LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website or any information contained herein.
Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Colorado.
Changes to These Terms
We may modify these Terms at any time. Changes take effect when posted, as reflected by the updated "Effective Date" above.
Contact
Questions about these Terms? Reach us at [loading].
Disclaimer
Effective Date: May 29, 2026
General Information Only
The content on rtfmit.com is provided for general informational purposes and does not constitute professional IT, legal, financial, or other advice. Service descriptions reflect typical offerings; they are not a promise of specific results and are not a substitute for a formal written service agreement.
No Warranty
This website and its content are provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be continuously available, error-free, or free of viruses or other harmful components.
Limitation of Liability
RTFM IT Services LLC shall not be liable for any loss or damage — including direct, indirect, incidental, or consequential damages — arising from reliance on the information published on this site. Any IT services performed under a formal engagement are governed exclusively by the terms of the applicable service agreement.
Third-Party Links
This site may link to third-party websites (such as Google's privacy policy, referenced above). RTFM IT Services LLC is not responsible for the content, accuracy, or privacy practices of any third-party sites, and a link does not imply endorsement.