Help Desk

Need a hand? We're on it.

Start a new service ticket or check on an existing request. A real person from RTFM IT will take it from there.

Start a new service ticket

Something not working right? Tell us a couple of things and we'll get started. Your ticket opens securely in our help desk.

Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit our Privacy Policy to see our privacy policy and our Terms of Service. Consent is not a condition of service, and mobile information is never shared with third parties for marketing.

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Check on an existing ticket

Already have a ticket open? Look up its status on our secure help desk. You'll just need your ticket number and last name.

Look up my ticket
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Prefer to talk to someone? Call (303) 381-3064 or email info@rtfmit.com. You'll reach our own small Colorado team, not an outsourced call center.

You can text RTFM IT Services LLC at (303) 381-3064 for help with your IT services. By texting RTFM IT Services LLC at (303) 381-3064, you agree to receive conversational text messages from RTFM IT Services LLC. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit our Privacy Policy to see our privacy policy and our SMS Terms of Service.

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